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This is the 4th time of the month that MY SITE IS DOWN!

Last post 11-23-2007 1:03 PM by skozyuk. 12 replies.
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  • 11-22-2007 6:09 AM

    • georgelew
    • Top 50 Contributor
    • Joined on 11-22-2007
    • Posts 2
    • Points 77

    This is the 4th time of the month that MY SITE IS DOWN!

    Dear....

    URL: http://www.goeatout.net

    This is the 4th time of the month that MY SITE IS DOWN!

    Each time you guys give me a reason...It's nothing but excuses after I've learn my lessons.

    So, what is the problem now? I really feeling being cheated...Down Down Down, call for support? wrong timezone....have to wait till midnight while visitors of my website all gone...Today even worst! Thanks Giving day! No support till friday!Hello! My site down for 2 days! WTF! What a thanks giving day of mine!

    This is the last chance before I move to another host and will definately tell the TRUTH of IHOSTASP IN ALL HOSTING FORUMS and SEND TO ALL OF MY CLIENTS MAILING LISTS! Really giving me a bad days since using ihostasp...down down down...

    Give me a solution to avoid this in future please!
    I didn't even do anything to my website. It just down...every time is database problem, can you help me to switch to another database? (the 05 database) The current one really sucks.

    Tell me the procedure to switch to another database please.
    I have downloaded the .rar backup and upload to db folder.
    What next?

    In Anger,

    George Lew

    ------------------------------------
    Server Error in '/' Application.
    Runtime Error
    Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

    Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

    <!-- Web.Config Configuration File -->

    <configuration>
    <system.web>
    <customErrors mode="Off"/>
    </system.web>
    </configuration>


    Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

    <!-- Web.Config Configuration File -->

    <configuration>
    <system.web>
    <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
    </system.web>
    </configuration>

    Filed under: , ,
    • Post Points: 76
  • 11-22-2007 7:41 AM In reply to

    • petecee
    • Top 10 Contributor
    • Joined on 10-30-2007
    • Durham, UK
    • Posts 57
    • Points 457

    Re: This is the 4th time of the month that MY SITE IS DOWN!

    Hi George,

    Just browsed to your site from the UK on Windows 2000 machine and IE6 and it has loaded no problem.

    Have you got any info why you couldn't browse to it, maybe some of us users can advise.

    There's ALMOST always a way !!

    Cheers,

    Peter

     

    • Post Points: 1
  • 11-22-2007 9:05 AM In reply to

    Re: This is the 4th time of the month that MY SITE IS DOWN!

    Hi  there george

    I am a customer of Ihostasp.net and the support has been really good with me.  i have browsed to your site and like mine seem to take an long time to load but when it finally did it loaded quickly.

    I am not sure if there database server is running slow again but my site is taking about 60 seconds to load over a 21MB Internet connection form the UK

    Paul 

    • Post Points: 1
  • 11-22-2007 9:10 AM In reply to

    Re: This is the 4th time of the month that MY SITE IS DOWN!

     And it s the same if you click on any links in your site as mine is.  It tales between 1 and two minutes.

    I think they have a problem

     

    paul 

    • Post Points: 1
  • 11-22-2007 9:48 AM In reply to

    • petecee
    • Top 10 Contributor
    • Joined on 10-30-2007
    • Durham, UK
    • Posts 57
    • Points 457

    Re: This is the 4th time of the month that MY SITE IS DOWN!

    Hi George/Paul,

    Just checked my site after pauls last post saying his site was slow as well. Mine is loading normal speed, My database is on Server 03, do you know which yours is on paul?

     Peter

     

    • Post Points: 1
  • 11-22-2007 10:23 AM In reply to

    • vialaul
    • Top 25 Contributor
    • Joined on 11-22-2007
    • Posts 4
    • Points 34

    Re: This is the 4th time of the month that MY SITE IS DOWN!

    hello to all,

    I have the same problem as george. I have two sites on databas05 and none of them is working since 2pm (Im in France) .

    and I had the same problem last week on this sites, and also on another one at the beginning of the week which has a different database. I am new to Ihost but not satisfied at all for the moment.... :( 

    • Post Points: 16
  • 11-22-2007 10:40 AM In reply to

    Re: This is the 4th time of the month that MY SITE IS DOWN!

    Yeap mine is on 05 as well so I assume that they are having problems with it again as they diid last week

     

    Cheers

    Ps I have sent in a support request for this one

    Paul 

    • Post Points: 16
  • 11-22-2007 10:46 AM In reply to

    • vialaul
    • Top 25 Contributor
    • Joined on 11-22-2007
    • Posts 4
    • Points 34

    Re: This is the 4th time of the month that MY SITE IS DOWN!

    I sent a ticket too (two hours ago) for database 05

    thanks 

    • Post Points: 16
  • 11-22-2007 11:24 AM In reply to

    • skozyuk
    • Top 10 Contributor
    • Joined on 10-28-2007
    • Westlake, OH
    • Posts 329
    • Points 1,082

    Re: This is the 4th time of the month that MY SITE IS DOWN!

    Someone is hammering mssql05, looks like a long running query that automatically re-spawns and consumes lots of disk IO. Unfortunately to kill these processes we must set SQL server in to single user mode and wait for work queue to calm down. Regardless, this issue should be resolved in 15 minutes.

    Filed under:
    • Post Points: 16
  • 11-22-2007 12:51 PM In reply to

    • WCSleeper
    • Top 75 Contributor
    • Joined on 11-22-2007
    • Posts 1
    • Points 16

    Re: Abusive SQL Querries.

    Skozyuk,

    IF ua website uses third party applications.  Is there an easy way to determine if my site is the culprit? I would hate to cause such trouble and I have been very selective of what "addons" I have purchased. I understand SQL well enough but was not aware how to check this.

     

    Thanks

     

    Curt Sleeper

     

    • Post Points: 16
  • 11-22-2007 1:26 PM In reply to

    • vialaul
    • Top 25 Contributor
    • Joined on 11-22-2007
    • Posts 4
    • Points 34

    Re: This is the 4th time of the month that MY SITE IS DOWN!

     my sites work again...

    see yours... 

    • Post Points: 1
  • 11-22-2007 7:39 PM In reply to

    • georgelew
    • Top 50 Contributor
    • Joined on 11-22-2007
    • Posts 2
    • Points 77

    Re: This is the 4th time of the month that MY SITE IS DOWN!

     Hi all,

     My site is running slow and I have send ticket to them to investigate. No supportive solution was given indeed.

     For 1st loading, my site now still takes about 40-60 seconds.

     -------------

     Somethings wrong with this 05 database. I have send a ticket asking for switch to another database.

    I believe most of the users who database is in mssql05 do not notice that their site is down due to it happened during midnight (EST) mostly.

    While I'm from Malaysia, it means that it is Morning and I can't get any support from ihostasp...I need to wait till 10:30pm here in order to get support but then my site works again...just like when Peter visiting my website. Making me like a vexatious gengster zzz.

     -------------

    Nearly RIP

    Lew 

    • Post Points: 1
  • 11-23-2007 1:03 PM In reply to

    • skozyuk
    • Top 10 Contributor
    • Joined on 10-28-2007
    • Westlake, OH
    • Posts 329
    • Points 1,082

    Re: Abusive SQL Querries.

    The only way to determine efficiency of SQL query is to watch it with the SQL Query Analyzer. Generally the re-indexing of large tables or cursors are the worst offenders, in most cases DNN modules behave good because DNN caches most of the datasets thus reducing the need for repeated database queries for every page load.

    We have seen some modules that keep opening new sql connections for every page hit, after a while a process may have 300 to 400 active sql connections at which point the performance of entire server starts to suffer. People often complain about poor DNN performance with out any understanding of what actually makes the DNN work. DNN will never be as "fast" as the static HTML site, although if configured correctly can be almost as good in terms of speed. DNN is large dynamic ASP.NET application that consists of hundreds of assemblies and various data sources that all have to execute on the server, push the HTML and java-script output to the client, and client has to download all the HTML and media to render it all.

    Furthermore, no two DNN installations are 100% identical. The number of modules installed and visible on the page, the type and complexity of the skin and media, number of database hits per page load, the availability of bandwidth on the client side, Internet routing, and multitude of other factors contribute to the overall performance of DNN.

      

    • Post Points: 1
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