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  • email outages/Spam filter problems?

    I've had several sites who have had no email since before noon today, Thursday, 7/16/09. I spoke to Clint around 5pm and found out that there was a spam filter problem that had been resolved and the server was catching up. Its been nearly 2 hours since then, and still no messages. And no post on...
    Posted to General Customer Support (Forum) by glevine on 07-16-2009

  • Fighting SPAM With Greylisting

    Recently, we have implemented greylisting on in-bound e-mail gateways as one of the tools in our arsenal against spam. Although we had this feature for years, we held it back due to fear of negative effects it may have on our users. However, after sustaining wave after wave of spam attacks during the...
    Posted to From The Trenches (Weblog) by skozyuk on 08-20-2008

  • Mail Server Upgrade & Policy Change

    Between 9:00 PM and 11:00PM EST (GMT-5) on Tuesday, August 19th 2008 our mail server will not be accessible due to software upgrade & maintenance. All inbound e-mail will be received during this maintenance window and will be delivered after the mail service has resumed it's normal operation...
    Posted to Service Reports & Announcements (Forum) by skozyuk on 08-19-2008

  • Re: Domain alias email

    Your best bet is to "clone" your DNN installation. We can perform this service for you, I believe we charge $25 one time fee to cover administrative time. The DNN cloning process creates two identical copies of your database and file system for each cloned copy on its own hosted domain. Then...
    Posted to General Customer Support (Forum) by skozyuk on 04-25-2008

  • New SMTP gateway/spam filter installation – MX Update

    We have successfully installed and tested new MailFoundry SMTP spam filter server in CLE02 datacenter. This will double our inbound SMTP spam and virus filtering capacity, and will create greater availability by having two redundant servers in two separate data centers acting as edge recipients for inbound...
    Posted to Service Reports & Announcements (Forum) by skozyuk on 02-24-2008

  • Re: email settings

    You may want to check with your ISP regarding outbound SMTP (25) port blocking. It is a common practice for residential Internet service providers to block outbound port 25 in attempt to prevent spread of viruses and spam. Typically they allow outbound mail relay only through their SMTP servers using...
    Posted to General Customer Support (Forum) by skozyuk on 02-15-2008

  • Service Maintenance - November 4th !!!

    Sunday, November 4th 2007 we will be performing software upgrades on the following services between 2:00PM and 6:00PM EST: E-Mail. Statistics. Support portal. As the result, above mentioned services will be briefly shut down or unaccessible during the maintenance time. We apologize in advance for the...
    Posted to Service Reports & Announcements (Forum) by skozyuk on 11-02-2007
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